Situations vacant on Gadbrook Park


Test Engineer
Inview
Please send your CV and covering letter to:- recruitment@inview.co.uk
recruitment@inview.co.uk

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Service Engineer
Turnkey Instrument Ltd
Turnkey Instruments Ltd, Northwich Design, manufacture and support a diverse range of electronic instrumentation and are looking to expand and strengthen their team with the appointment of a Service Engineer Based at our Northwich office, you will report to the General Manager. Duties will include but not be limited to:
  •  Calibration of new instruments prior to despatch
  • Service and calibration of customer’s instruments
  • Fault finding down to component level.
You will have knowledge of modern digital electronics. You need to be a good communicator at all levels and be self motivated. You will be used to working as part of a small team and require minimal supervision. Please apply in writing together with your CV in the first instance to: David Brooks, General Manager,1 & 2 Dalby Court, Gadbrook Business Centre, Northwich, Cheshire CW9 7TN.


Systems Impementer - Housing Management
MIS Active Management Systems Ltd
Salary: Good salary based on age and experience
Start Date: As soon as possible
MIS Active Management Systems are seeking a systems implementer; you will be a creative, organized and disciplined person that is experienced both a pre-sales and client implementation context. You will work with our clients to identify their organizational objectives, map those objectives to product functionality, identify functionality gaps, implement the solution, train users, and provide post-live support.
This position requires the candidate should be able to attain a deep understanding of the MIS-AMS ActiveH software, implementation methodology and product strategy to meet objectives on time and make sound and well-reasoned judgments to solve complex problems. Candidates must demonstrate skill competency in utilizing technologies, have excellent written and verbal communication skills, work effectively in a fluid, high-communication, delivery-focused environment.

If you are interested:-
please send a CV to stewartm@mis-ams.com or call 0845-330-2325 for further details.
stewartm@mis-ams.com

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Contact Centre Customer Advisor
Residential Management Group Ltd
Contact Centre Customer Advisor
Full Time
Salary £13,000 - £14,000 per annum.

Please send your CV and covering letter by email: angela.callon@rmg.gb.com / carina.robinson@rmg.gb.com




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Parttime direct outbound PPI telesales Consultant
Yes Financial

Immediate start

Part-Time Direct Outbound PPI Telesales Consultant
Required to contact the consumer from our in house database to promote potential Mis-Sold  PPI claims.
  • You must have a proven telesales background as this role will require you to utilise your knowledge, experience and persuasion skills, to optimise the number of claims opportunities
  • You will be responsible for the accurate gathering of information, assessing our client’s potential claims.
  • You must be driven by achieving individual, and team sales targets.
  •  Deliver sufficient information to our client’s to establish if they have Mis-Sold Payment Protection Insurance claim.
  • Good time keeping and attendance record is essential.
  • Full ongoing product training will be provided to allow you to develop within your position to the best of your ability.

Job package:

  • £14,000 pro rota
  • Weekends are not required
  • Salary paid on the last working day of each month.
  • Holidays pro rata  plus Bank Holidays
  • Full training of product will be provided
  • Totally flexible hours to suit  16 – 20 hours per week 4pm - 8pm Mon- Thur 3 pm to 7pm Fri
  • Hours are negotiable around your lifestyle

Please forward your CV to vickyc@yes-financial.com

vickyc@yes-financial.com


Office Manager
Long O Donnell Associate Ltd

To support our organisation Long O Donnell Associates Ltd are currently recruiting for the following permanent full time role:-

 Office Manager

To support the Senior Management Team and overseeing/administering all business support activities.

Please forward a covering letter and CV to Jobs@long-odonnell.com or visit our website

For further information on Long O Donnell visit www.long-odonnell.com


Jobs@long-odonnell.com


Office Junior
Long O Donnell Associate Ltd

To support our organisation Long O Donnell Associates Ltd are currently recruiting for the following permanent full time role:-

Office Junior

To carry out general office procedures and assist with the smooth running of the office. 

Please forward a covering letter and CV to Jobs@long-odonnell.com or visit our website

For further information on Long O Donnell visit www.long-odonnell.com

Turnkey Instruments Ltd, Northwich Design, manufacture and support a diverse range of electronic instrumentation and are looking to expand and strengthen their team with the following appointment

Factory Service Engineer

Based at our Northwich office, you will report to the General Manager. Duties will include but not be limited to:

• Calibration of new instruments prior to despatch

• Service and calibration of customer’s instruments

• Fault finding down to component level.

You will have knowledge of modern digital electronics. You need to be a good communicator at all levels and be self motivated. You will be used to working as part of a small team and require minimal supervision. Full training on our product range will be given.

Please apply in writing in the first instance to Mr David Brooks, General Manager,1 & 2 Dalby Court, Gadbrook Business Centre, Northwich, Cheshire, CW9 7TN

Turnkey Instruments Ltd, Northwich Design, manufacture and support a diverse range of electronic instrumentation and are looking to expand and strengthen their team with the following appointment Service Co-Ordinator based at Our Northwich Office you will report to the General Manager.

Duties will include but not be limited to:
 

Keeping the Instrument and Service Database up to date.

Sales of new Service Agreements and renewal of existing ones

Timely recall of instruments for calibration and service

Booking-in and generating dispatch notes for retuned instruments, including checking that valid Service Agreements and Purchase Orders are in-hand

Providing quotations for service spare parts and accessories

Keeping customers informed of progress or delays and endeavoring to meet their delivery expectations

Issuing Service Agreement expiry reminders

To seek ways and make suggestions to improve the efficiency, turnaround time, and quality of the Service Department

 Please apply in writing together with your CV in the first instance to: David Brooks, General Manager,1 & 2 Dalby Court, Gadbrook Business Centre, Northwich, Cheshire CW9 7TN.

dave.brooks@turnkey-instruments.com


Recruitment Co-ordinator
Long O Donnell Associate Ltd

To support our organisation Long O Donnell Associates Ltd are currently recruiting for the following permanent full time roles:-

Recruitment Co-ordinator

To support the business with all HR and recruitment activities.

Please forward a covering letter and CV to Jobs@long-odonnell.com or visit our website

For further information on Long O Donnell visit www.long-odonnell.com

Jobs@long-odonnell.com


Field Engineer and Technical Support Specialist
Max Telecom
Contract Term: Permanent

Job Description:

We are seeking a Field Engineer and Technical Support Specialist, based at our Management Offices on Gadbrook Park in Northwich. The role will involve visiting new and existing customer sites installing CAT5 cable where required, plugging in handsets/routing equipment and configuring services via online portal access. When not visiting customer sites, the role will be office based managing inbound customer enquiries and questions on the 24/7/365 helpdesk.

Key skills/experience:

Network Cabling (CAT5/6)

Understanding of voice and data wiring

Good general understanding of mobile / smartphone devices High level of IT Literacy Excellent customer interaction remotely and face to face Full Clean UK Driving Licence

Benefits:

Excellent salary commensurate with experience and suitability for the role Flexible working hours Company Contributed Pension Scheme Mobile Phone Laptop/Tablet Company Clothing Use of Company Vehicle

In the first instance, please email your C.V along with a covering letter to:

ipsupport@max-telecom.co.uk

ipsupport@max-telecom.co.uk


Modern Apprentice - Neighbourhood Team
Weaver Vale Housing Trust

Housing & Community Services

Modern Apprentice – Neighbourhood Team

Apprentice Grade £10,555 per annum

The post is a 2 year apprenticeship programme; at the end of the placement the employee will have gained an NVQ LEVEL 2 in Customer Service.

We are seeking an enthusiastic Advanced Modern Apprentice to work within the busy Neighbourhood Team. Based at the Trust's Head Office you will assist with incoming queries and telephone calls. You will also help to provide effective clerical and administrative support to the Environment and Community Engagement Teams. You must hold two GCSE’s Grade C or above (or equivalent) or have the ability to pass a key skills assessment prior to interview.

Closing date for all applications:                 1st of September 2014 at 12 noon*

 

(applications received after this time will unfortunately not be considered)

*The date for assessments and interviews will be within week commencing the 22nd of September, with exact date and times to be confirmed closer to the time.

In addition to salary we offer a great working environment, an excellent pension scheme with a high level of employer’s contribution, 24 – 29 days’ leave, child care subsidy and much more.

Trust application forms and further details are available www.wvht.co.uk.  Alternatively please email careers@wvht.co.uk or call our 24 hours recruitment line on 01606 813321.

The Trust invites applicants from all members of the community, irrespective of sex, marital status, race, religion, disability, sexual orientation or age.

careers@wvht.co.uk

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AA Legal Team
Weaver Vale Housing Trust

Directorate of Resources

Administration Apprenticeship - Legal Team

Apprentice Grade

£10,555 per annum 37 hours per week

The post is a 2 year apprenticeship offering the successful candidate the opportunity to study for NVQ 2/3 in Business Administration

We are seeking an enthusiastic and committed Administration Apprentice to work within the busy Legal Team. Based at the Trust's Head Office you will assist with property sales, debt recovery, land ownership enquiries as well as general administrative tasks. You will gain experience in providing hospitality and will liaise with customers on a daily basis. You must hold a minimum of three GCSE’s Grade C or above (or equivalent), including English. A key skills assessment will form part of the interview process.

Closing date:                                      12 noon Monday 1st September 2014

(applications received after this time will not be considered)*

*Please note that the interview and assessment date is to be confirmed

In addition to salary we offer a great working environment, an excellent pension scheme with a high level of employer’s contribution, 24 – 29 days’ leave and child care subsidy.

The Trust invites applicants from all members of the community, irrespective of sex, marital status, race, religion, disability, sexual orientation or age.

Please visit our website: www.wvht.co.uk to download the recruitment pack and application form or contact careers@wvht.co.uk. Alternatively, please call our recruitment line on 01606 813321.

careers@wvht.co.uk

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ICT INFORMATION ANALYST - ICT TEAM
Weaver Vale Housing Trust
RESOURCES DIRECTORATE 

ICT Information Analyst - ICT Team

Permanent, Full-time.

Grade G £25,407 - £28,991 per annum

37 Hours per week (this role does include flexi-time)

Based at Gadbrook Point (CW9 7LL) primarily, but there will be requirement to travel to other locations.

This is an exciting opportunity for someone interested in working within a busy customer focused ICT team, who is seeking a challenging working environment that also offers variety and a chance to contribute to the success and development of a key service within the Housing Trust.

We are looking for an enthusiastic, professional person with excellent information and data analysis skills who is able to support, develop and enhance a broad range of corporate applications and systems. You should have an outgoing personality and strong interpersonal skills to work as part of the ICT Team, where you will provide up to 3rd line application and system support providing cover on all deployed systems in use at the Trust.  In addition, the role will place you at the forefront of not only application and system support, but also of the service as it strengthens its links to other teams and services throughout the business in the course of forging a deeper understanding of the business, and how ICT can support and enhance corporate strategies.

You will be expected to be fully committed to providing a professional, efficient and support function to customers throughout the Trust, including maintenance of all hardware and software.

An excellent telephone manner and attention to detail is essential. You will need good written, verbal communication, and strong ICT skills, and be able to work well under pressure in order to get the job done.  You should be comfortable working as part of a team but at the same time be able to organise your workload, and be able to use your own initiative in making decisions and delivering solutions in a technically demanding role.  A flexible approach and an ability to adapt quickly are also needed to meet the demands of this busy section.

Application forms and further details are available to download from our website: www.wvht.co.uk Alternatively, please call the recruitment line on 01606 81332101606 813321 or email careers@wvht.co.uk. For internal candidates application packs can be downloaded from Trustnet.

Closing date for all applications is: 12 noon, 01 September 2014

(please be aware applications received after this time will not be considered)                

Assessment date is: 22 September 2014

Interview date is: 22 September 2014


The Trust invites applications from all members of the community, irrespective of age, sex, marital status, sexual orientation, race, religion or disability. careers@wvht.co.uk

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ICT Infrustructure Analyst
Weaver Vale Housing Trust
RESOURCES DIRECTORATE 

ICT Infrastructure Analyst - ICT Team

Fixed Term Contract up to 6 months.

Grade G £25,407 - £28,991 per annum

37 Hours per week (this role does include flexi-time)

Based at Gadbrook Point (CW9 7LL) primarily, but there will be requirement to travel to other locations.

This is an exciting opportunity for someone interested in working within a busy customer focused ICT team, who is seeking a challenging working environment that also offers variety and a chance to contribute to the success and development of a key service within the Housing Trust.

We are looking for an enthusiastic, professional person with an outgoing personality and strong interpersonal and technical skills to work as part of the ICT Team, where you will provide up to 3rd line technical support and provide cover on all deployed systems and applications in use at the Trust.  In addition, the role will place you at the forefront of not only infrastructure and System support, but also of the service as it strengthens its links to other teams and services throughout the business.

You will be expected to be fully committed to providing a professional, efficient and support function to customers throughout the Trust, including maintenance of all hardware and software.

An excellent telephone manner and attention to detail is essential. You will need good written, verbal communication, and strong ICT skills, and be able to work well under pressure in order to get the job done.  You should be comfortable working as part of a team but at the same time be able to organize your workload, and be able to use your own initiative in making decisions and delivering solutions in a technically demanding role.  A flexible approach and an ability to adapt quickly are also needed to meet the demands of this busy section.

Application forms and further details are available to download from our website: www.wvht.co.uk Alternatively, please call the recruitment line on 01606 81332101606 813321 or email careers@wvht.co.uk. For internal candidates application packs can be downloaded from Trustnet.

Closing date for all applications is: 12 noon, 01 September 2014

(please be aware applications received after this time will not be considered)

Assessment date is: 17 September 2014

Interview date is: 17 September 2014


The Trust invites applications from all members of the community, irrespective of age, sex, marital status, sexual orientation, race, religion or disability.

careers@wvht.co.uk

Download job description

Contact Centre Customer Advisor
RMG

An excellent opportunity to lay the foundations for a successful career.  Are you customer focused and prepared to go the extra mile in providing world class service? Would you enjoy working as part of a team that strives for success and for a company that sees you as its future?

The Residential Management Group is one of the UK's leading property management specialists, offering bespoke services to both private & public sector clients. We are currently seeking customer advisors to work in our contact centre Monday to Friday in shifts between 8.00am and 8.00pm, 37.5 hours each week. We are also seeking part time advisors to work between 10.30am and 2.30pm Monday to Friday, 20 hours each week.

As part of the property management function within RMG we have to handle customer enquiries on a variety of issues. The customer advisor will ensure that these enquires, both verbal and written, are responded to in an accurate and timely manner in accordance with RMG policy and procedures.

Responsibilities of the role:

Receive, understand and assess customer contacts and enquiries to establish requirements for advice, guidance and service/solutions.

Select and provide advice, guidance and service/solutions which meet identified customer needs, referring to more senior/specialist staff when appropriate or necessary.

As appropriate, follow up on the advice and services/solutions provided to ensure that the customer’s requirements are fully met.

Ensure all transactions with customers are recorded in a timely, accurate and effective manner - including updating all computer-based records - to maintain and enhance data integrity and provide a basis for accurate assessments of performance.

Produce and process all documentation resulting from customer enquiries/conversations in an accurate and timely manner, or ensure that the information passes to colleagues responsible for these activities.

Ensure at all times that advice and services provided are consistent with all relevant procedures, standards, behaviours and performance targets as well as maximising the level of customer satisfaction.

Develop and maintain all required skills, including a good working experience of relevant software tools and systems to facilitate the efficient delivery of work activities.

Support the work of team colleagues, providing appropriate help, guidance and advice to less experienced staff, thereby enabling the team to improve its capability, to operate efficiently and to maximise its performance.

Risk Management: Be aware of the risks and controls associated with the role Professional Skills:

·         Keyboard/IT skills and working knowledge of all relevant software

·         Able to communicate effectively, typically verbally, but written where appropriate

·         Operation of standard office equipment in routine situations

Personal Skills:

·         Excellent customer service skills

·         Effective in both oral and written communication

·         Able to receive and carry out instructions accurately

·         Knows quality standards required for the job in hand

·         Able to establish an understanding of customer needs quickly

·         Ability to work to deadlines

·         Self motivated, however also a good team player

·     

Andrew.Stanley@rmg.gb.com


RELATIONSHIP MANAGER
Syscap

BACKGROUND

Generate and win asset finance and commercial loan business through prioritising personal sales activities and proactively prospecting new and existing clients via the telephone. To develop the client base of the business and achieve personal monthly and annual target requirements and KPI’s.


KEY RESPONSIBILITIES

  • Market and prioritise personal sales activities and customer / prospect contact towards achieving agreed business aims, including sales, customer service and especially managing personal time and productivity.
  • Deliver a repeatable and sustainable monthly revenue and margin contribution to achieve your personal targets and KPI’s.
  • Respond to incoming calls and follow up sales enquiries by telephone, e-mail, fax and post. From time to time you may be required to visit a client as required.
  • Use customer and prospect contact activities tools and systems (including computerised database and paper file systems), and update relevant information held within these systems.
  • Carry out telemarketing activities to agreed standards and timescales, and integrate personal sales efforts with organized marketing activities e.g. advertising, direct marketing etc.
  • Cleanse and input customer contact data as and when required.
  • Monitor and record market and competitor activities and provide relevant reports and information as and when requested.
  • Adhere to and follow internal procedures of the Telesales department as required in relation to Underwriting & New Business processes.
  • Record, report and administer sales activities and results according to systems, requirements in the agreed format.
  • Communicate, liaise and negotiate internally within the parameters set with other members of staff and externally with other approved organisations and business partners (including the portfolio of banks and finance houses) using appropriate methods and behaviour to facilitate the development of profitable business and sustainable relationships.
  • On occasions you may be required to travel to and from places of work or to customers out of contractual working hours.
  • Attend and present at internal and external meetings.
  • Attend training and to develop relevant knowledge, techniques and skills.
  • Provide holiday and sickness cover for your colleagues as and when required

£20k depending on experience


Required to contact the consumer from our in house database to promote potential Mis-Sold  PPI claims.

  • You must have a proven telesales background as this role will require you to utilise your knowledge, experience and persuasion skills, to optimise the number of claims opportunities
  • You will be responsible for the accurate gathering of information, assessing our client’s potential claims.
  • You must be driven by achieving individual, and team sales targets.
  •  Deliver sufficient information to our client’s to establish if they have Mis-Sold Payment Protection Insurance claim.
  • Good time keeping and attendance record is essential.
  • Full ongoing product training will be provided to allow you to develop within your position to the best of your ability.

Job package:

  • £14,000 pro rota
  • Weekends are not required
  • Salary paid on the last working day of each month.
  • Holidays pro rata  plus Bank Holidays
  • Full training of product will be provided
  • Totally flexible hours to suit  16 – 20 hours per week 4pm - 8pm Mon- Thur 3 pm to 7pm Fri
  • Hours are negotiable around your lifestyle

Please forward your CV to vickyc@yes-financial.com

 

vickyc@yes-financial.com