Situations vacant on Gadbrook Park

Credit Control Executive

Helphire Automotive

Purpose of Role

Our Collections team requires somebody to meet and exceed cash collection targets within agreed settlement discount targets and timescales

Principle Responsibilities

• Meet and exceed weekly and calendar month agreed cash targets.
• Meet and exceed agreed average age of book target.  Monitored weekly for the individual and monthly for the team using count back method (Monthly figures supplies by Finance Dept.) 
• Meet and exceed agreed settlement discount % targets. 
• Monitor on a weekly basis agreed maximum volume of cases. Controlled by Team Manager with file allocation. 
• Monthly Presentation to Directors and Managers in preparation of next 8 weeks cases which are listed for Court Hearings.  Clear expectations of reviews set and monitored. 
• Report on a weekly and monthly basis individual actual performance verses targeted performance to the Team Manager for review and action to maintain or improve performance.  Report on Cash / Settlement Discount / Age of Book v's Targets and volume of portfolio. 
• Individual to report to Team Manager request listing any of the following: PI / Non-PI / Issued / Reason for Non-issue / Liability / Discount Flags
• To complete delegated work & tasks from your Team Manager as required

Key Skills

• Competent PC Skills in: Excel and Word
• Negotiation Skills
• Influencing Skills
• Team Playing
• Telephone Skills
• Organisational Skills
• Presentation Skills
• Communication Skills
• Adaptability  

37.5 hours per week

To apply, please either apply through our recruitment website- http://www.helphiregroupjobs.co.uk/swift/current_vacanices/ or alternatively submit an up-to-date CV to:

HR Department, Help Hire, Chelford House, Gadbrook Park, Northwich, Cheshire CW9 7LN.

Our Finance department are seeking an Assistant Business Analyst to join the Automotive Division of Helphire located in Northwich.

Key accountabilities:

• To assist the Financial Business Analyst in the annual budget setting process and to produce and develop Referring Dealership reports.
• To manage the external reporting requirements for Swifts largest customer and to drive the development of the Management Information requirements.
• To produce KPI reports on a weekly and monthly basis and Daily Sales reports.

The ideal candidate will be educated to degree level (Finance or IT based subjects preferable but not essential), have superior communication skills on a variety of levels with good attention to detail and experience in an analytical environment. Prior knowledge of MS Access databases desirable as is an understanding of credit hire.

If you’re interested in the role then apply today!

The Central Administration Department are seeking an Operator for our Repair Proof Monitoring Team
Role Purpose:

• To provide end to end administration for all hires, including allocation of referrals, despatch of vehicles, monitoring of repairs and off hiring.
• To administrate all processes relating to products and services.
• To measure customer satisfaction through inbound and outbound telephony, contacting clients focussing on quality of service; recording data and providing timely management reports.

Key Skills, Knowledge and Experience:
The ideal candidate will:

• Have excellent communication and organisation skills
• Be able to work as part of a team and unsupervised
• Have the ability to solve problems, identify process improvements and good eye for detail

If you feel you have the skills and experience to fulfil this role please apply now!
13,500 + competitive company benefits + bonus
To apply, please either apply through our recruitment website-<http://www.helphiregroupjobs.co.uk/swift/current_vacanices/> or alternatively call our HR department on 01606 813393.

Here at Helphire Automotive we are seeking a Credit Control Administrator to support the Credit Control team in our offices based in Northwich. The purpose of this role is to assist the Protocol and Non-Protocol Teams with file handling on all cases and cash recovery. In this role you will provide full administrative support to the Credit Control Executives; chasing and allocating cash and producing correspondence as required.

North West and UK. Salary negotiable dependant on experience, Car (or allowance), Laptop and Mobile/PDA.

About you

The ideal candidate will be MCSA qualified with an excellent understanding of Microsoft Windows Server 2003 and 2000. Microsoft Windows Vista, XP and 2000, Microsoft Office solutions, Microsoft Exchange, and Microsoft SQL.  An exceptional understanding of networking would be a major advantage.

The Successful candidate will be installing, troubleshooting and dealing with the above technologies on a day-to-day basis.

This is a customer facing role, in which you will be visiting customer sites performing hardware and software installations, maintenance, patching and some consultancy. You will be responsible for small server installations, network installations and network audits.

You will also be responsible for providing support to the internal helpdesk. Activities include monitoring customer systems using a bespoke monitoring system, logging and closing calls within predefined customer SLA’s, maintenance of IT equipment including laptop, desktop and server, supporting and administering servers, and networking.

Management Accountant

We are currently looking for a Management Accountant to join our experienced team of accounting professionals. Reporting to the Financial Controller this role will be responsible for the production of monthly management accounts, weekly and daily KPI reporting, annual budget compilation and periodic re-forecasting.

 The role will also include the responsibility of managing the implementation/development of a reporting regime to bring this function in line with Business Change requirements.

This position requires CIMA qualified Accountants with a desire to progress in a new environment. The role will be working alongside both external and Accountancy personnel making superb communication skills are a must.  Experience with using the Accounting application Great Plains will be beneficial and candidates will need to be experienced with using Microsoft Excel to at least an intermediate level.

 This role offers a very competitive salary, excellent benefits, superb working environment and the opportunity to work within a market leading company.

Interested?

Apply online today!

Operations Department – Evening and weekend Support Assistant

Our Operations department based in Northwich are seeking an evening and weekend Support Assistant to work alongside the operational teams to meet and exceed Service Level Agreements to promote a high level of case conversion.

Key accountabilities:

·        To provide out of hours service guaranteeing excellent customer service, ensuring tasks are prioritised and actioned.

·        To work closely with team sharing knowledge and experience to ensure the success in achieving and exceeding set Key Performance Indicators.

·        To administrate all processes relating to products and services including Angel policy, Credit Hire and Credit Repair.

·        To measure customer satisfaction through inbound and outbound telephony, contacting clients focussing on quality of service, recording data and providing timely management reports.

The ideal candidate will have good communication skills and an excellent telephone manner. Applicants should have competent PC skills, excellent administration and organisational skills with the ability to work to stretching targets under pressure and unsupervised. Knowledge of all regulating bodies (FSA, DPA, DMR) and of Credit Hire Polices beneficial. Experience of working in a fast paced, target driven contact centre environment desirable though not essential.

Here at Helphire Automotive, our Marketing team are seeking an Artworker to produce all marketing collateral to support the marketing activities of the Automotive division.

Key Accountabilities:

• To design all internal and external marketing collateral including; Direct Marketing, Press Advertising, Sales Promotion materials, internal communications and Client Communications.
• Copywriting for the above materials.
• To produce creative concepts for consideration by the management team, followed with the creation of finished artwork to be delivered for print.

For this role we are looking for someone who can show creative flare to produce innovative marketing collateral whilst adhering to brand image for both Swift and Helphire. The ideal candidate will be demonstrably creative, experienced in using Photoshop, Illustrator and Indesign packages and show the ability to work on both Mac and PC. Relevant qualifications (HND or equivalent) essential, as is previous experience in producing materials for corporate clients. Applicants with website design experience and copywriting skills beneficial.

If you want to find out more and are interested in this exciting role, apply online today! 

Salary negotiable dependant on experience

We are looking for a 1nd/2nd Line Helpdesk Engineer, to support systems on our busy service desk handling both 1st and 2nd line calls covering both Microsoft desktop, Server technologies and Networking.

Our Sales department are currently looking for Account Mangers to cover relationships with several prestige brands – building on the existing business and providing an Account management service.

Role Purpose:

·        To establish and maintain relationships with personnel within Key Account dealership and bodyshop sites

·        Ensuring all customer interacting staff are confident of capturing, and capable of referring, all non-fault opportunities

·        Ensuring that all agreed POS is visible and current

·        Work co-operatively and collaboratively within the group in order to maximise Key Account opportunities

·        Generation of accurate reports for internal and external presentation.

Key Skills, Knowledge and Experience:
The ideal candidate will:

• Strong personal credibility
• Strong organisational and delivery skills
• Creative problem-solving skills
• Excellent personal sales skills and a detailed knowledge of appropriate technical selling skills
• A proven winner, with a demonstrable record of new business success
• Commercial awareness and strong negotiating skills coupled with the proven ability to deliver service to major accounts
• Strong relationship-building skills

·        Experience of key relationship management

• Good numerical skills with the ability to interpret and present management information
• Good MSExcel and MSPowerPoint skills
• Knowledge of key competitors, their offerings and tactics

·        Adequate understanding of the regulatory environment including FSA, DMR and DPA.

If you feel you have the skills and experience to fulfil this role please apply now!
£24,000 p.a. with an OTE of £30,000 p.a.  Plus excellent company benefits.
To apply, please either apply through our recruitment website-<http://www.helphiregroupjobs.co.uk/swift/current_vacanices/> or alternatively call our HR department on 01606 813393.