Situations vacant on Gadbrook Park

Role Purpose

        ·         To liaise with both the company depot's and the customers to ensure that the right vehicle is provided for hire after an accident.

·         To ensure that all documentation for the hire is in place as well as assessing the vehicle requirements for each hire against the contract and answering any queries from customers in the process.

·         To check customer’s insurance details including, age, conviction restrictions and accidents to ensure that they meet the company criteria for hire.                     

        ·         To demonstrate  a thorough  understanding  of all company  products  and procedures  including  the Angel policy , credit hire  and credit repair  and provide accurate  explanations  where necessary .

Key Sills, Knowledge and Experience

Essential   

• Good communication skills
• Excellent telephone manner
• Competent PC skills, work and excel.
• Good administration skills
• Good organisational skills
• Ability to work to stretching targets
• Ability to work unsupervised.

Desirable   

• Knowledge of all regulating bodies FSA, DPA, DMR.
• Knowledge of credit hire policies.

• Experience of DVLA checks

Working hours 37.5 hrs per week – Monday to Friday on a shift basis between 8am and 6pm and 9am to 1pm on Saturday (on rota basis)

Salary - £13,500 per annum + commission

To apply   either phone the recruitment line on  01606 818393 or send your CV  and covering letter  to the HR  department  Helphire , Chelford House , Gadbrook Park, Rudheath , Northwich ,Cheshire, CW9 7LN  

Closing date  14.03.10

NO AGENCIES PLEASE

Role Purpose

·         To maximise  the conversion  of referrals  into successful  vehicle  hires through effectively liaising  with clients  , bodyshops, insurance companies  and other relevant parties .

·         To strategically manage all referrals  at each stage  of the process ( e.g. pending files , booking in dates , NTUs etc )

·         To actively  liaise with referrers , clients  , insurance companies and other  relevant  parties , portraying  a professional  company  image  at all times .

·         To demonstrate  a thorough  understanding  of all company  products  and procedures  including  the Angel policy , credit hire  and credit repair  and provide accurate  explanations  where necessary .

Key Sills, Knowledge and Experience

Essential   

• Good communication skills
• Excellent telephone manner
• Competent PC skills, work and excel.
• Good administration skills
• Good organisational skills
• Ability to work to stretching targets
• Ability to work unsupervised.

Desirable   

• Knowledge of all regulating bodies FSA, DPA, DMR.
• Knowledge of credit hire policies.

Working hours 37.5 hrs per week – Monday to Friday on a shift basis between 8am and 6pm and 9am to 1pm on Saturday (on rota basis)

Salary - £18,000 per annum OTE

To apply   either phone the recruitment line on  01606 818393 or send your CV  and covering letter  to the HR  department,  Helphire , Chelford House , Gadbrook Park, Rudheath , Northwich ,Cheshire, CW9 7LN  

Closing date  14.03.09